Refund Policy
Company: AKY Prime Digital
Effective For: Clients in the USA & Canada
1. Service Commitment
We provide Google My Business (GMB) SEO optimization and WordPress website design/development services in the USA and Canada. While we strive to maximize results (e.g., improving GMB rankings or creating high-quality websites), outcomes may vary due to factors beyond our control (e.g., market competition, algorithm changes, client-provided content).
2. General Refund Terms
- No refunds are issued once work has commenced on your project.
- All deposits and payments are non-refundable after services are initiated.
GMB SEO Services
- Trial Period: Clients may cancel within 48 hours of signing the contract for a full refund (if no work has started).
- After Work Begins:
- No refunds after 7 days of service initiation.
- If ranking goals aren’t achieved, we’ll adjust strategy—not issue refunds.
Example: If we’ve optimized listings, managed reviews, or adjusted keywords for 30+ days, refunds are void.
WordPress Website Services
- Design/Development:
- Refunds are only possible if cancellation occurs before design approval or content integration.
- After 30 days of development (or site staging approval), all payments are final.
- Post-Launch:
- No refunds once the site is live or delivered, even if unused.
Exceptions & Client Responsibilities
Guarantee Disclaimer: SEO rankings and website performance are not guaranteed due to external variables.
Unforeseen Circumstances: Refunds considered only if we fail to deliver agreed services (e.g., zero work completed).
Client Delays: Failure to provide materials/feedback pauses timelines but doesn’t extend refund eligibility.